Jun 30 2026
Why Do So Many Things Suck?
I recently installed a new printer on my system. Now, before you have an “OK, Boomer” knee-jerk reaction – I am a fairly tech-savvy user. I am not an IT professional, but have used computers literally since the 1970s and have kept up with the tech enough to be a confident user. I was therefore frustrated when the experience was…less than enjoyable. I was lured into installing the printer via the app. I falsely assumed that such apps serve the same function that “wizards” (remember those) did in the past, walking you effortlessly through the installation process. I also have had the experience of just plugging a printer into a USB port and having it automatically be recognized, installed, and then function just fine.
It’s been a while since I needed a new printer (I don’t use them much anymore, but I do occasionally need to print something), so I was surprised and frustrated at how long and complicated the process was. I felt I was entering in the same information multiple times, looking up numbers, following QR codes, and answering ambiguous questions. I got it to work, but it took up a far bigger chunk of my life and my mental resources than I was happy with. I later learned that the app is not there to make my life easier, but to lock me in as a customer to upsell me more stuff.
This is not an isolated incident. Again – I am trying really hard not to become an old curmudgeon. I am trying to be objective. But I do think that as one gets older, you can more easily see patterns, and your tolerance for recurrent incompetence and stupidity fades away. As a computer user, I lived through the early years of IRQ settings, manually installing drivers, and compatibility nightmares. But I was a somewhat early adopter and I pushed the limit with upgrades, so I put up with it. Then the industry evolved, with helpful wizards, then plug-and-play, then universal connectors. I did not fully realize, however, that we were past peak-convenience. It’s still much better than in the early days, and you can still have a good user experience, but there seems to be increasing unnecessary complexity, bloatware, and simply horrible user interfaces. I am constantly fending off attempts at sending me push notifications, gathering my data, solicitation for in-app purchases, and intrusive ads. Forget about spam and scams, which are a daily nuisance. Yeah, I know there are ways to handle such things – but that is still my point. It’s all on me, and it’s a constantly evolving landscape.

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In Isaac Asimov’s 




