Jun 18 2021
How Predictable Are We?
Magicians, marketers, and politicians all count, to some degree, on the belief that people (at least collectively) behave in fairly predictable patterns. Each has their own subculture and, history, and research as a guide, but the core phenomenon is the same. Magicians are probably the easiest to demonstrate – if you have ever been to a quality magic show you have likely been amazed at what you saw. This is because magicians exploit predictable patterns in how people direct their attention and process information, knowledge built over centuries of trial and error. Politicians, rather, seem to go on personality and social instinct, with the good ones rising to the top. Although they are increasingly supported by a campaigning industry which is very data driven.
Political campaigns, therefore, are increasingly like any marketing campaign, which is intensively data and research driven. Not only do marketers read and benefit from the psychological research, they have their own research, complete with their own scientific journals. All of this is premised on the notion that people are far from the unique snowflakes we like to think, and are more like predictable sheep that can be herded. Research generally supports this latter view.
Now of course anyone can rise above the herd with knowledge, critical thinking, and consumer savvy. We can learn the tricks, read reviews, learn something about cognitive biases, and take more control of our own purchasing decisions. While I highly recommend all of this, the result is partly an arms-race where marketers try to get more and more subtle with their manipulation, trying to fly under our critical thinking radar. With the advent of big data, social media, and artificial intelligence (AI) their ability to do so is getting frighteningly powerful. This is not something we should underestimate.