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An Oldie But a Goodie!

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3 comments to An Oldie But a Goodie!

  • Evan, admit it, you kept the screws and the cloth and returned the TV to get a new set for the same open-box price. You did the old reverse bait-n-switch. ;)

    Seriously though this is almost the exact same situation that happened to be on christmas eve. I bought my dad a new 51″ TV as a gift. It was sealed-box. Or, it looked like it was until we opened it late christmas eve to find that all the packaging was ripped open inside, the batteries were in the remote and the screws were at the bottom of the box, out of the bag. They were kind of hard to find down there. So I’m upset but we plug the TV in and all it gave us was this electronic buzzing sound with no picture. Imagine my disappointment. My dad REALLY needed a new TV and he was so happy to get it but the damn thing didn’t work. But BB’s return desk was closed until Dec 28, so I went to another store on boxing day and got the same TV (sealed box and working) for $120 less. I returned the defective TV to BB that Friday and had words with the manager.

    Another example was when I went to buy my home theatre receiver. I picked one I thought I wanted and had the guy demo the floor model for me. Dude goes to the back and comes back with the item ready to buy. Except I hadn’t decided to buy it yet. I told him and he explained that this was the last one they had in stock so he took it aside for me just in case. Back then I was married so I told the guy I needed a minute alone to discuss it with the wife. We went on a little walkthrough the store as we discussed. I happened to look up in their high shelves and noticed 5 more of that same receiver just sitting there. Last on in stock my ass. We ended up buying the thing but I got the manager to ring me up so the guy didn’t get comission on the purchase. Argh BB frustrates me.

    Wow, that was long. I guess I had to vent somewhere. Thanks Ev for the venue. haha

  • And you still overpayed! Best Buy has the second worse prices in town, after Sears. Next time find the set you want and buy it from an online realtor–usually the free shipping and no sales tax makes it worth it.

  • ziggy

    I think you’re a little quick to imply a scam here. Since we’re sharing anecdotes, I’ve purchased many open box items at BB with no problem. i think you just ran into an issue with whoever inspects the returns making a mistake.

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